we have the city manager of long beach, new york, a big commuter town to the city of manhattan and one particularly hit hard by superstorm sandy. jack, how much of an impact is this snowstorm on top of everything else here you're having to deal with? >> hi, jenna. yeah we took a huge punch from superstorm sandy last week. it knocked out our critical infrastructure, our water, our sewer and power. this week an unprecedented five, six inches of --. jenna: we'll see if we can get jack back. he was mentioning some of the infrastructure problems that the city is going through. i assume he is probably talking to us on his cell phone. sometimes that can be a problem. i was chatting with jack during the break, i said wow of all the fatigue. jack is back with us. jack we lost you mid-sentence there. you were saying saw unprecedented level of five to six inches of snow and infrastructure being affected. pick up from there. where is your community today as far as any state of recovery? >> sure. you know, in superstorm sandy we lost our water, our sewer and power and our gas. we had restored sewer